Frequently Asked Questions.
All items are designed by Nawal Rmili. They are made with ancestral basketry techniques, by talented craftswomen in the region of Marrakech. Basketry is the weaving of plant fibers. The leather is then affixed by a cooperative located in the medina of Marrakech.
First of all, it is very durable: the lifespan of a basketry product, with the quality we offer, can go up to 20 or 30 years. In addition, we only work with independent craftswomen or cooperatives, whom we pay 40% above the market price, in order to promote and enhance their work. Finally, the plant fibers are all collected respecting the cycle of nature, and the leather is bought in offcuts from traditional tanners, in order to continue to keep their unique know-how alive.
Each piece is handmade: the mesh direction, pattern and width of the basketry change. Our models are produced in very small quantities in different colors. Some models are reissued in new colors each season.
We regularly run polls on Instagram to determine which products to reissue. Feel free to join us to vote and see your product back in stock.
Your order is shipped within 48 working hours from our office in Marrakech, Morocco or from our warehouse in France. Once shipped, you will receive a tracking link to track your order. Delivery times vary by country and delivery method. You can find more details here .
You can return or exchange defective or damaged items within thirty days. To be eligible for a return, your item must be in the condition you received it and in its original packaging. Your first return is 100% free.
